Refund policy

Exchange & Return Policy

Effective date: August 17, 2026

At SMRNFIT, every piece is made with care — and we want yours to be right. Please read this policy carefully before purchasing, and reach out with any questions before placing your order.

Exchanges Only — No Cash Refunds

We do not offer cash refunds. Eligible items may be exchanged for a different size, a different color, or an item of equal value, subject to availability.

Eligibility Window

Exchange requests must be submitted within 15 calendar days from the date of purchase (not the delivery date). Requests received outside this window will not be accepted, without exception.

Item Condition Requirements

To qualify for exchange, items must be:

Unworn and unwashed
Free of any signs of use, wear, stains, or odors (including perfume, deodorant, or makeup)
Returned with all original tags attached
Returned in their original packaging

Items that show any sign of use will be refused, regardless of the day within the 15-day window.

Final Sale Items

All items marked Final Sale or Clearance are not eligible for exchange or return under any circumstances. This includes items purchased with promotional discount codes designated as Final Sale.

How to Request an Exchange

Email contact@smrnfit.com within the 15-day window with your order number, the item(s) you would like to exchange, and the reason. We will respond with shipping instructions.

Return Shipping

Customers are responsible for return shipping costs on exchanges, unless the exchange is due to a fulfillment error on our part (wrong item shipped or a defect on arrival).

Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, contact us at contact@smrnfit.com within 7 days of delivery with clear photos. We will resolve it at no cost to you.