FAQ
ORDERING & PAYMENT
Q: What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Can I use a discount code at checkout?
Yes! Enter your code in the discount field at checkout. Only one code can be applied per order.
Q: Can I change or cancel my order?
We process orders quickly! Please contact us within 2 hours of placing your order. We cannot guarantee changes after that window.
SHIPPING
Q: Do you offer free shipping?
Yes! Free standard shipping on all US orders over $115.
Q: How long does shipping take?
Standard US: 5–8 business days | Expedited US: 2–3 business days | International: 10–20 business days
Q: Do you ship internationally?
Yes, we ship to most countries worldwide. Import duties and taxes are the responsibility of the customer.
Q: How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number to follow your package in real time.
RETURNS & EXCHANGES
Q: What is your return policy?
We offer exchanges only (no cash refunds) on current-season items, within 15 calendar days of your purchase date. Full details are in our Return & Exchange Policy.
Q: Can I return or exchange a Final Sale item?
No. Final Sale, clearance, and discounted final-drop items are not eligible for return or exchange under any circumstances.
Q: Can I exchange for a different size or color?
Yes, for current-season items only, subject to availability. The garment must be unworn, unwashed, and free of any signs of use, with tags attached and original packaging intact. Items returned dirty or showing signs of use will not be accepted.
Q: How do I start an exchange?
Email us at smrnfit@gmail.com with your order number within 15 calendar days of your purchase. We will respond within 1–2 business days with instructions.
PRODUCTS & FIT
Q: How do your sets fit?
Our sets are designed with a true-to-size compressive fit. Check our Size Guide before ordering. Between sizes? Size up for comfort, down for more compression.
Q: Do you restock sold-out items?
We drop limited capsule collections, so not all styles are restocked. Sign up for our email list to be first to know about restocks and new drops.
Q: I have a question not listed here — how can I reach you?
We would love to help! Reach us through our Contact page or email us at smrnfit@gmail.com. We typically respond within 1–2 business days, Monday through Friday.