FAQ
ORDERING & PAYMENT
Q: What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Can I use a discount code at checkout?
Yes! Enter your code in the discount field at checkout. Only one code can be applied per order. First-time customers can use code FIRST20 for 20% off., or any applicable or available at checkout.
Q: Can I change or cancel my order?
We process orders quickly! Please contact us within 2 hours of placing your order. We cannot guarantee changes after that window.
SHIPPING
Q: Do you offer free shipping?
Yes! Free standard shipping on all US orders over $115.
Q: How long does shipping take?
Standard US: 5–8 business days | Expedited US: 2–3 business days | International: 10–20 business days
Q: Do you ship internationally?
Yes, we ship to most countries worldwide. Import duties and taxes are the responsibility of the customer.
Q: How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number to follow your package in real time.
RETURNS & EXCHANGES
Q: What is your return policy?
We accept returns within 15 calendar days of delivery for unworn, unwashed items with tags still attached. Sale items are final sale.
Q: How do I start a return?
Email us at smrnfit@gmail.com with your order number and reason for return. We will respond within 1–2 business days with instructions.
Q: Can I exchange for a different size?
Absolutely. We know fit matters. Contact us and we will do our best to get you the right size.
Q: How long does a refund take?
Once we receive your return, allow 5–7 business days for the refund to appear on your original payment method.
PRODUCTS & FIT
Q: How do your sets fit?
Our sets are designed with a true-to-size compressive fit. Check our Size Guide before ordering. Between sizes? Size up for comfort, down for more compression.
Q: Do you restock sold-out items?
We drop limited capsule collections, so not all styles are restocked. Sign up for our email list to be first to know about restocks and new drops.
Q: I have a question not listed here — how can I reach you?
We would love to help! Reach us through our Contact page or email us at [your email]. We typically respond within 1–2 business days, Monday through Friday.